Erlanger launches mobile app to help patients navigate its locations
Local 3 News reports on Erlanger Health System’s new mobile app designed to guide patients and visitors through its campuses. The app provides fast, turn‑by‑turn directions, campus maps and real‑time guidance to clinics, imaging centers and parking areas.
What the app does
The Erlanger mobile app is designed to make navigating its campuses simpler for patients, families and staff. It combines maps, directions and patient information in one tool accessible from smartphones.
Key features
- Interactive campus maps with labeled buildings, clinics and services
- Turn‑by‑turn navigation to departments, labs and imaging centers
- Parking guidance with garage and lot options
- Real‑time wait estimates for select services
- Appointment reminders and check‑in options
- Accessibility features such as zoom, text size and audio guidance
How it benefits patients and visitors
Finding the right department in a large health system can be challenging. The Erlanger app reduces stress by showing you the quickest route, estimated walking time and where to park, all before you arrive.
- Less time spent wandering halls, leading to shorter wait times
- Improved navigation for visitors accompanying patients
- Better campus awareness of services and locations
Getting started
- Download the app from the Apple App Store or Google Play
- Open the app and select your Erlanger campus or location
- Use the built‑in map to locate departments, clinics or parking
- Follow turn‑by‑turn directions to reach your destination
FAQ
Is the app free to use?
Yes. The Erlanger mobile app is offered at no charge to patients and visitors.
Which Erlanger locations are covered?
The app covers Erlanger Health System campuses and key inpatient and outpatient locations in the Chattanooga area. Check the app to confirm coverage for your visit.
How do I get parking guidance?
Within the app, select Parking or Garage from the map features to see available lots and recommended routes based on your destination.
Can I use the app for appointments?
Yes. The app can display upcoming appointments and provide reminders and check‑in prompts where available.
